In recent years, the hospitality industry has undergone significant changes. The continuous development of the tourism business has led to increased competition in this area, and the growth of competition, in turn, has caused increased demands on the quality of hospitality. It is for this reason that Orlando hotel jobs are especially popular now. Today, guests of any hotel expect a high standard of service and choose the place of accommodation largely on the basis of feedback from previous visitors. Therefore, the hotel management faces the task of ensuring this high standard. And also to work continuously to improve the quality of service – to detect and correct deficiencies in a timely manner, to develop a strategy to improve the level of service and stick to it carefully.